Refund & Cancellation Policy

This policy explains how billing, cancellations and refunds work for Assess360, operated by DIVINE LEADS IS A PART OF "GND APPLY GITA WISDOM EDUCATION (OPC) PRIVATE LIMITED".

1. Free plan

The free plan is free and requires no payment, so no refunds apply to it.

2. Paid subscriptions

• Paid plans, where offered, are billed in advance for the chosen billing period (for example monthly).
• Prices are shown in USD and are exclusive of applicable taxes, which are added where required.
• Your subscription renews automatically until you cancel.

3. Cancellation

You can cancel at any time from your account. Cancellation stops future renewals; your paid features remain available until the end of the current billing period, after which the account moves to the free plan.

4. Refunds

• Fees already paid for the current period are generally non-refundable, except where required by law.
• If you were charged due to a clear technical error or a duplicate charge, contact us and we will investigate and refund an incorrect charge.
• Approved refunds are made to the original payment method through our payment processor and may take several business days to appear.

5. How to request

To cancel with a refund request, or to report a billing issue, email connect@divineleads.guru from your account email with your account details and the charge in question.

6. Contact

DIVINE LEADS IS A PART OF "GND APPLY GITA WISDOM EDUCATION (OPC) PRIVATE LIMITED", 306/55, 3RD LINE EXTENSION, BRAJA NAGAR, Brahampur, Dist: Ganjam, Odisha, 760001. Billing questions: connect@divineleads.guru.